Prompt and polite customer service – Our friendly and courteous property management representatives handle your tenants and property issues efficiently in a professional manner. We punctually return phone calls and e-mails plus we aim to develop trusting relationships with all our customers. Our residential property managers are all licensed real estate salespeople or brokers with professional designations and have a great deal of experience and knowledge in managing single family and multi family homes. We have the staff available to handle the average hundreds of tenant inquiries each month to our office; and our managers are trained in the art of showing properties and pre-qualifying prospective renters. Our office operates during normal business hours plus our property managers are always on call for after hour’s appointments and emergencies.
Full Property Inspections (free of charge) – Our inspections are including at no extra charge and we don’t just record a video. Our move-in inspection is a full walkthrough with 100 – 200 photos inside and out plus a written report; and we show the Tenant how to operate all the appliances and test to make sure the major appliances are working including the range, dishwasher, washer/dryer, toilet flushing and changing the air filter. This reduces maintenance calls following move-in, and there is no question as to what the property condition was prior to move in. This provides peace of mind for landlords to protect their property and residents to assure the return of their security deposit.
Availability – Our office is open during normal business hours M-F, 9-5 (excluding holidays) plus our property managers are on call for after hours appointments and tenant emergencies. Our voicemail is regularly checked after hours, and our extensive online advertising is always working 24 hours 7 days a week. If there is an emergency our vendors can be dispatched ASAP and in most cases make repairs within a few hours.
Comprehensive Tenant Screening – We recommend in most cases that a vacant property is better than an unqualified or troublesome tenant. Our thorough application process seriously reduces the risk of default. Our fees to tenants are always very competitive, and our detailed but not ‘scary’ process checks: - A national credit report on each and every adult applicant. - An eviction search for the state where the tenant resides. - Verification of former landlord references. - Verification of the applicant's employment and/or income. - Nationwide criminal background check on all adult applicants, including terrorist and sex offender lists.
Accounting and Timely Deliver of Rents – Our business is run using one of the best property management software programs in the industry which is web-based, so our property owners and residents can login at any time to download statements, pay rent, view documents, inspection reports and leases, etc. We process rents by the 10th of each month and deposit funds directly into our landlords’ bank account, plus we provide our property owners with a year end summary statement at the end of each year to give to your tax accountant.
Tax Deductible Service – When you hire a management Company to handle your rental property you can deduct the cost of our services from your taxes (or you can do the work yourself for which your time is not tax deductible). Hire a professional and reputable property manager and save time, money and stress while leasing your rental property.
NO Hidden Charges / No Cancellation Fee – Don’t expect your funds to show up in your bank account each month missing a ‘0’. Our fee schedule is very fair and simple with no ugly surprises. There is no cancellation fee if you are unhappy and wish to cancel your contract. We do not deduct an administrative fee from the tenant’s security deposit (unlike some other Companies).
NO Surcharge or Kickbacks For Minor Maintenance – Maintenance requests are discussed with our owners beforehand and we do not assess a surcharge or accept referrals or kickbacks from any of our vendors, avoiding any conflict of interest and saving our landlords money. Our lease and move-in inspection is clear to Tenants, if the repair is tenant-caused or minor then they should take care of it, otherwise they call us. There are no extra administrative fees for minor repairs and we have experienced, reputable vendors make repairs to your property so they are completed by a professional at a nominal price.
Years of experience in central Florida – The brokers and property managers of Absolut Realty Inc have been serving the needs of property owners and residential tenants for many years, whilst we always remain at the forefront of technology and the latest legal matters. Contact us to talk about your rental management questions today.
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